Privacy Policy

29 May 2020

This Privacy Policy applies to the Longhope Terms of Service.

This Privacy Policy explains how Longhope collects, uses and discloses personal information about you when you access your Longhope Account and when you contact Longhope, whether by email, post or telephone.

When you visit our website, we may automatically collect standard internet and website log information and details of patterns about how visitors behave. The information we may collect includes information about your Internet service provider, the Internet protocol (IP) address of your computer (or other electronic Internet-enabled device), your access times, the Portal that referred you to us, the Web pages you request and the date and time of those requests. This may allow us to find out which parts of the website are popular or need changing. Our collection of information may also involve the use of cookies and Web beacons.

In order to engage the Services of Longhope you must register an account with us and you will need to provide us with some additional personal information so that we can ensure we provide the Services to the fullest extent.

We may collect the following personal information from you:

your full name;
your mobile phone number;
your country of residence;
your address
your e-mail address and password;
your bank account details where you want to receive payment;
your Tax Identification Number;
your marketing preferences;

How does Longhope use information about you?

Longhope may use information about you for purposes described in this Policy or as otherwise disclosed to you in our Terms of Services or on our website. For example, we may use information about you for the following purposes:

to respond and/or deal with your request or enquiry;
to administer your account;
for internal record keeping;
to provide you with information at your request;
to request your feedback in relation to your use of the website;
to keep your informed about the website, your account and the content and services provided;
to contact you by e-mail for any of the above reasons;
subject to your consent, to carry out direct marketing and/or e-mail marketing that you have requested;
to direct payment of all funds to be remitted to you.
for compliance with tax, legal, regulatory and other good governance obligations, including for sanction checking and money laundering compliance obligations.

This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate. In most cases, the information we processes about you is required to deal with your enquiry or your agreement with us, or required by law, or is necessary for the exercise of our legitimate business interests and needs.

Your personal information will not be shared with any third parties for marketing purposes. We may disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes.

While we take efforts to safeguard your personal information which are consistent with relevant laws, the nature of the internet is such that we cannot guarantee absolutely the security of any personal information you disclose online. We will keep your details on record for so long as you have a registered account with Longhope. If you would like to close or delete your registered account, please contact us.

Contact/address details:

If you have any questions about this Policy, please contact us at: info@longhopeusa.com